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OUR STORY - WHO WE ARE

CareComments was founded by Premiere MedConnect LLC  and is a subsidiary of PREMEDEX (www.premedex.com), one of the world's leading patient engagement solutions firms, based in Atlanta, Georgia.

PREMEDEX designs and executes patient engagement programs for premier healthcare systems and organizations who strive to deliver excellence in patient care, even when the patients they serve have transitioned to their homes or other facilities. 

With over 3 million patients engaged on behalf of its clients since 2012, PREMEDEX has built its reputation as an innovator and thought leader in patient communications. The PREMEDEX team manages hundreds of complex patient engagement programs like diagnosis-specific 30-day readmissions programs, Transitional Care Management (TCM), Annual Wellness Visits (AWV), Chronic Care Management (CCM), and ACO Communications Management.

 

In 2017, PREMEDEX saw a unique opportunity to leverage its network, engagement coordinators and cloud-based communications solution to help its clients take control of their online reputation.

With the launch of CareComments, healthcare providers can now more efficiently manage their online reputation while also achieving quality metric goals and building patient relationships.

With CareComments:

  • Boost your reputation, build loyalty and relationships, and improve patient experience

  • Highlight the positives and minimize the negatives

  • Gather real-time feedback and help your patients publish polished comments

  • Gain valuable real-time patient insights, improve quality metrics and reduce avoidable admissions

  • Create comprehensive patient engagement strategies leveraging the power of social media

  • Download our CareComments Widgit to live-stream positive comments to your website or other social media properties

The CareComments Process:

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